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Turn on AI Replies

Test privately, start in review mode, then turn on sending when you’re ready.

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How AI Replies work

When a follower sends you a DM, your automations go first. If none match, Mingly checks your Knowledge Base and writes a reply in your voice. If it can’t answer from what you’ve told it, it leaves the message for you.

Start in review, then send

  1. Step 1: Tap Test privately to ask a question the way a follower would. Nothing is sent.
  2. Step 2: Start in review mode. Mingly writes replies and waits in your inbox for you; nothing is sent automatically.
  3. Step 3: Check them under Replies to review and mark each one Looks right or Needs work.
  4. Step 4: When you’re confident, turn on Send replies. Mingly asks you to confirm before it goes live.

Answering a bare “hey!” or “thanks!” is off until you switch it on in AI Replies.

Still stuck?

Sign in to chat with Mingly support, or email the team and a person will reply.